odds96 Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data odds96 collects from players in Bangladesh, how we use and protect it, and what rights you hold over your own information.
Last Updated: 1 January 2026 — This Privacy Policy applies to all registered users and visitors of the odds96 platform.
Your Privacy at odds96 — Key Points
A quick summary of the most important privacy commitments odds96 makes to every Bangladesh player:
256-Bit SSL Encryption
All data transmitted between your device and odds96 is protected by industry-standard 256-bit SSL encryption. This applies to login sessions, payment processing, and any personal data you submit during registration or KYC verification.
No Sale of Personal Data
odds96 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is used solely to operate, secure, and improve your experience on the platform.
Data Used Only for Stated Purposes
We collect only the data we genuinely need — for account management, payment processing, fraud prevention, and responsible gaming compliance. We do not collect data speculatively or beyond what is necessary.
Your Right to Access and Correction
You may request a full copy of the personal data odds96 holds about you at any time. If any information is inaccurate or outdated, you have the right to request its correction or deletion, subject to legal retention obligations.
Cookies and Tracking
odds96 uses essential and analytical cookies to keep the platform functional and to understand how players use the site. You can manage non-essential cookie preferences through your device browser settings at any time.
Marketing Communications — Opt Out Anytime
If you have consented to receive promotional emails or SMS notifications from odds96, you may withdraw that consent and unsubscribe at any time by contacting our support team. Withdrawal of marketing consent does not affect your ability to use the platform.
1. Introduction & Scope
1.1 Who We Are
odds96 operates the online sports betting and casino platform accessible at odds96.im. This Privacy Policy governs how odds96 ("we", "us", "our") collects, processes, stores, and protects personal data provided by or collected from users ("you", "your") who access or use the odds96 platform, whether through a web browser, mobile device, or any other access method.
By registering an account or continuing to use odds96, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
1.2 Scope of This Policy
This Privacy Policy applies to all personal data collected in connection with your use of the odds96 platform, including data collected during account registration, identity verification, deposits and withdrawals, game play, customer support interactions, and any marketing communications you may receive. It does not apply to third-party websites or services that may be linked from our platform.
1.3 Changes to This Policy
odds96 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of the odds96 platform after a revision is posted constitutes your acceptance of the updated policy.
2. Personal Data We Collect
2.1 Registration Data
When you create an odds96 account, we collect the following information:
- Full legal name
- Date of birth (to verify you are aged 21 or above)
- Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna)
- Email address and/or mobile phone number
- Chosen username and encrypted password
- Preferred currency (Bangladeshi Taka — ৳)
2.2 Identity Verification (KYC) Data
To comply with Know Your Customer (KYC) and anti-money laundering obligations, odds96 may request the following documentary evidence from players:
- Government-issued photo identification (National ID card, passport, or driving licence)
- Proof of residential address (utility bill, bank statement, or official correspondence dated within 90 days)
- Proof of ownership of your payment method (e.g., screenshot of your registered bKash or Nagad account)
- Selfie photograph for identity confirmation where required
KYC documents are stored securely and are used exclusively for identity verification, fraud prevention, and regulatory compliance purposes.
2.3 Financial Transaction Data
When you make deposits or withdrawal requests through payment methods such as bKash, Nagad, Rocket, or Upay, we collect transaction records including payment method identifiers, transaction amounts in ৳ BDT, timestamps, and transaction status. We do not store full payment account credentials such as bKash PINs or bank card numbers.
2.4 Usage and Activity Data
We automatically collect certain data about how you use the odds96 platform, including:
- IP address and approximate geographic location
- Device type, operating system, and browser information
- Pages visited, time spent on each page, and navigation path
- Games played, bet history, wager amounts, and session duration
- Login and logout timestamps
This data is used to improve platform performance, detect fraudulent activity, and personalise your experience within the odds96 platform.
2.5 Communications Data
When you contact odds96 customer support via email or live chat, we retain records of those communications, including your name, contact details, the content of the communication, and any attachments submitted. This data is used to resolve your query and to improve our support quality.
3. How We Use Your Data
3.1 Account Management
We use your registration data to create and maintain your odds96 account, verify your identity, process deposits and withdrawals, apply bonus offers, and provide personalised customer support. Without this data, we cannot provide you with access to the platform.
3.2 Legal and Regulatory Compliance
odds96 processes your KYC and financial data to fulfil obligations related to age verification (21+ requirement), anti-money laundering checks, and responsible gaming monitoring. This processing is necessary to operate a safe and compliant betting platform for players in Bangladesh.
3.3 Fraud Prevention and Security
We use usage data, device information, IP addresses, and transaction patterns to detect and prevent fraudulent activity, unauthorised account access, bonus abuse, and other security threats. Automated systems and manual review processes may both be applied in fraud investigation cases.
3.4 Platform Improvement
Aggregated and anonymised usage data helps us understand player behaviour, identify technical issues, and improve the design, performance, and game selection of the odds96 platform. This data cannot be used to identify individual players.
3.5 Marketing Communications
Where you have given explicit consent, odds96 may send you promotional emails or SMS messages about new games, bonuses, seasonal promotions (such as Eid or BPL cricket season offers), and platform updates. You may withdraw your marketing consent at any time by contacting support at [email protected]. Withdrawal of consent does not affect any processing that has already taken place.
4. Sharing Your Data
4.1 Third-Party Service Providers
odds96 works with carefully selected third-party service providers who process data on our behalf. These include payment processing partners (bKash, Nagad, Rocket, Upay), identity verification service providers, game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), fraud detection technology providers, and cloud hosting infrastructure providers. All such providers are contractually required to process your data only as instructed by odds96 and to maintain appropriate data security standards.
4.2 Legal Disclosures
odds96 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where required to do so by applicable law, legal process, or in the protection of the legal rights or safety of odds96, its players, or the public. In such cases, odds96 will disclose only the minimum data necessary to comply with the legal obligation.
4.3 No Sale of Data
odds96 does not, and will not, sell, rent, lease, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial use. Your data is yours. We use it only to serve you on the odds96 platform.
5. Cookies & Tracking
5.1 What Are Cookies
Cookies are small text files placed on your device by a website. odds96 uses cookies and similar tracking technologies (such as local storage and session tokens) to keep you logged in, remember your preferences, maintain your session state, and analyse aggregate site usage patterns.
5.2 Types of Cookies We Use
- Essential cookies: Required for the platform to function. These include session authentication tokens and security cookies. You cannot opt out of essential cookies without disabling platform functionality.
- Analytical cookies: Used to understand how players navigate the odds96 platform in aggregate. This data is anonymised and used only to improve site performance and usability.
- Preference cookies: Store your platform preferences such as language setting and display options between sessions.
5.3 Managing Cookies
You can manage or delete non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the odds96 platform. For detailed instructions on managing cookies, refer to the help section of your browser (Chrome, Firefox, Safari, Samsung Internet, or other).
6. Data Retention & Your Rights
6.1 How Long We Keep Your Data
odds96 retains your personal data for as long as your account remains active and for a period thereafter as required by legal and regulatory obligations. Specifically:
- Account and registration data: retained for the life of the account plus a minimum of 5 years after closure.
- KYC documentation: retained for a minimum of 5 years after the last transaction on your account.
- Financial transaction records: retained for a minimum of 5 years in accordance with anti-money laundering record-keeping requirements.
- Customer support communications: retained for 2 years from the date of the interaction.
- Analytical and usage data: retained in anonymised form for up to 3 years.
6.2 Your Data Rights
As a player on the odds96 platform, you hold the following rights with respect to your personal data:
- Right of Access: Request a copy of all personal data odds96 holds about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data, subject to legal retention obligations. We cannot erase data we are legally required to retain.
- Right to Restriction: Request that we restrict processing of your data in certain circumstances.
- Right to Object: Object to processing of your data for direct marketing purposes at any time.
- Right to Data Portability: Request that we provide your personal data in a structured, commonly used, machine-readable format.
To exercise any of these rights, contact the odds96 support team. We will respond to all verified data rights requests within 30 days.
6.3 Account Deletion
If you wish to close your odds96 account and request deletion of your data, please contact [email protected]. Please note that certain data must be retained by odds96 for a minimum period following account closure as outlined in Section 6.1 above. Any remaining real-money balance will be returned to your registered payment method before deletion is finalised.
7. Security & Contact
7.1 Our Security Measures
odds96 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel only, and regular security monitoring and audit processes.
While we take all reasonable steps to safeguard your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us promptly if you suspect any unauthorised use of your account.
7.2 Children and Minors
The odds96 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, void any associated activity, and securely delete the data in question. If you believe a minor is using our platform, please contact us immediately.
7.3 Contact for Privacy Matters
For all privacy-related enquiries, data rights requests, concerns about how odds96 handles your personal data, or to report a suspected data security incident, please contact our support team. Our support contact is displayed in the footer of this page. We aim to respond to all privacy-related queries within 5 working days and to fully resolve complex data rights requests within 30 calendar days of receipt.
Play Safely & Securely at odds96
Your data is protected. Your experience is our priority. Log in and explore cricket betting, live casino, slots, and more — all with BDT payments via bKash and Nagad. 21+ only.
Sign In to odds96 Responsible Gaming View Our FAQ